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Category: Mobile Solutions

Channel Management / Customer Experience / Mobile Solutions / Strategy & Strategic Planning

Retaining customer loyalty overtakes regulation as number one challenge for banks

New Temenos and Deloitte report: Financial firms are focusing primarily on the areas that can help them compete more effectively and retain customer loyalty. Interestingly, it is not just online …

Channel Management / Customer Experience / Mobile Solutions / Mobile Strategy / Payment Services

FinTech 50 watch list

http://www.fintech50watchlist.com/?wpdmact=process&did=MS5ob3RsaW5r mit sehr interessanten value propositions    

Channel Management / Customer Experience / Mobile Solutions / Mobile Strategy / Payment Services

MasterPass mit Rundum Digital Wallet Service

MasterPass scheint viele der bekannten Bedürfnisse zu adressieren und damit eine wirkliche Shopping (inkl. Payment) Experience zu ermöglichen – wann kommt das in die CH?   http://www.pymnts.com/news/businesswire-feed/2013/february/25/mastercard-introduces-masterpass-ndash-the-future-of-digital-payments-20130224005178

Customer Experience / Mobile Solutions / Mobile Strategy / Payment Services

Twitter and AMEX

http://www.youtube.com/watch?v=CUXQYrn8zds … noch entwicklungsfähig aber sicher ‘worth the watch’…

Channel Management / Customer Experience / Mobile Solutions / Mobile Strategy / Payment Services

In 20 Jahren gibt es keine Bankfilialen mehr

WSJ – Deutschland Freitag, 23. November 2012, 12:50 Uhr   http://www.wallstreetjournal.de/article/SB10001424127887324352004578136252664397628.html Während klassische Banken über die Filiale an der Ecke nachdenken, sehen sich Direktbanken als Vorreiter

Mobile Solutions / Mobile Strategy / Payment Services / Strategy & Strategic Planning

Smartphones verändern Banken

http://www.nzz.ch/aktuell/wirtschaft/nzz_equity/smartphones-veraendern-banken-1.17828938# NZZ 21.11.2012 – Die hohe Durchdringung mit mobilen Kleinstgeräten wie Smartphones und Tablet-Computern macht auch Banktransaktionen zunehmend mobil. In der Schweiz verläuft die Nutzung des Mobile Banking eher zaghaft. …

Customer Experience / Mobile Solutions / Mobile Strategy / Payment Services / Strategy & Strategic Planning

NFC: Wave of the Future or Dead Tech?

Once heralded as the future of mobile payments, near field communication (NFC) increasingly appears headed for the technology graveyard. BYCHRIS SKINNER     http://www.bai.org/bankingstrategies/payments/remote-payments/nfc-wave-of-the-future-or-dead-tech

Customer Experience / Mobile Solutions / Mobile Strategy / Strategy & Strategic Planning

Square Launches at Starbucks

Square Launches at Starbucks — You Think You Won’t Use It, But You Will   http://www.wired.com/business/2012/11/square-launches-at-starbucks/?goback=%2Egde_2742937_member_183764694

Channel Management / Customer Experience / Mobile Solutions / Mobile Strategy / Payment Services / Strategy & Strategic Planning

Apple’s Passbook vs. Google Wallet

Apple’s Passbook will beat Google Wallet by killing the whole mobile-payment game   http://reviews.cnet.com/8301-19512_7-57452694-233/ios-6-passbook-vs-google-wallet/

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