Download waser iPM Flyer on Customer Experience Management
CXM360_waserIPM_Flyer2_D waser iPM Flyer on Customer Experience Management Services ready for download (German Version)
Download waser iPM Flyer on Backbase Digital Banking Platform
CXM360_Backbase_Flyer2_D waser iPM flyer on the Backbase Digital Banking Platform Product and Services ready for download (German Version).
Infographic with PSD2 explained
In less than a year, the revised Payment Services Directive (PSD2) will be implemented across the European Union member states. Also Swiss Banks, watch out… See the official European Payments Council …
Sample of a truly open, inviting and customer engaging branch architecture
Umpqua Bank Flagship Store San Francisco: Sample of a truly open, inviting and customer engaging bank branch architecture. And it received recognition as the Retail Design Institute’s 2013 Store of the …
eMail Marketing works
eMail marketing works – if planned and orchestrated properly across organisational boundaries. Ensure it is personalised and relevant to the individual recipient and seamlessly accessible across all touch points and …
waser iPM Asset Manager Workbench flyer ready for download
AMWB Brochure waser iPM (5 Pages)
waser iPM Customer Experience Management flyer ready for download
CEM Brochure waser iPM
New waser iPM Customer Experience Management Brochure available for download
download brochure (in German) here: waser_iPM_CX-Brochure-A4
Retaining customer loyalty overtakes regulation as number one challenge for banks
New Temenos and Deloitte report: Financial firms are focusing primarily on the areas that can help them compete more effectively and retain customer loyalty. Interestingly, it is not just online …
Cap Gemini and Efma Study on mobile banking
Mobile emerges as key tool in fight for bank customers – strong correlation between customer satisfaction and their likelihood to stay with their bank http://www.finextra.com/News/FullStory.aspx?newsitemid=24744